I was speaking to a dear friend of mine, Mrs. Mary James, regarding the trials and tribulations of my attempts in having my mortgage loan refinanced. She then informed me of the blessing she had received in meeting Brother Reggie. She explained of him being God fearing and genuinely wanted to help her with her trials. In fact, he had made progress where others had failed.
Upon her sharing her blessing by providing me with Brother Reggie’s phone number, I called him. His first response to me was “is it an emergency.” I told him it was not. He then advised me that he was in the middle of a meeting and that he would phone me back. His response allowed me to see that although he was busy, he would have taken the time to assist me with just a moment’s notice.
I had been working with my mortgage company for over a year and a half, to no avail. I rejected other companies that claimed that they were going to help me for a fee that ranged up to $3,500. However, in just that brief conversation with Brother Reggie, for the first time I had a ray of hope to shine upon me.
He was a man of his word. He phoned me later that evening and several times thereafter. On July 15, he said that it was time to call my mortgage company. Initially the mortgage representative would not submit to any of his request for any form of programs or assistance that the company could provide for me. It did not deter Brother Reggie at all.
Being the professional, he asked to speak to a supervisor. He then continued his tenacity in negotiating. The supervisor initially told him no, that they could not take any of my information on the phone. Brother Reggie’s factual detail of her own company’s policy made her concede that the information could be taken over the phone.
His negotiating skills escalated. He went over my financial responsibilities, my hardships, and even penetrated the hardcore exterior of a manager doing as her job entail, what was best for the company. He eventually had the supervisor relating to her mother and the hardships she was facing.
By the end of the conversation, Brother Reggie had negotiated the suspension of my mortgage for a minimal of four months. This will provide me the opportunity to restructure my finances and save my home.
Brother Reggie is a Bad Man. My appreciation of him working with me prior to any form of payment proves that not only that he is confident in himself, but he has a belief in the people that he helps across the country. May God continue to bless him and all of the staff of Homeowners Advisory Corporation, in His ever-loving care.